Terms and Conditions
Agreement between User and NeurodivergentConsultant.org/Neurodivergent Consultant, LLC and Client
Welcome to NeurodivergentConsultant.org. The NeurodivergentConsultant.org website (the "Site") is comprised of various web pages operated by Neurodivergent Consultant, LLC (“We" / "I" / "Consultant"). NeurodivergentConsultant.org is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of NeurodivergentConsultant.org constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
NeurodivergentConsultant.org is a professional consulting business Site.
The purpose of the Neurodivergent Consultant, LLC website is to serve as a platform for information, services, and products. The website aims to provide information and resources for neurodivergent individuals, professional organizations, educational institutions, parents, and the wider community. The Site and practices of Neurodivergent Consultant, LLC are to promote an inclusive, empowering environment that celebrates neurodivergent strengths and perspectives, promoting understanding, empathy, and support for all individuals to thrive socially and emotionally in learning and life.
Electronic Communications
Visiting NeurodivergentConsultant.org or sending emails to Neurodivergent Consultant, LLC constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Neurodivergent Consultant, LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use NeurodivergentConsultant.org only with the permission of a parent or guardian.
Cancellation Policy
Please note that all sales are final. We do not accept returns on products & services as both are non-refundable. Clients are required to have a card on file to book appointments and authorize it to be used for future payments. Some products & services are required to be pre-paid in full.
The Consultant reserves the right to refuse, end, or terminate services or sessions at their discretion or when it is legally or ethically necessary. This may occur if the client does not engage with the program, follow the agreed-upon recommendations, or adhere to the policies outlined in this document. Additionally, services may be discontinued if the client cancels or No-Show to two (2) sessions without providing 48-hour notice, does not schedule within 30 days of their last attended session or exhibits disrespectful, threatening, violent, or inappropriate behavior toward the Consultant, or any other person or thing present during sessions. Services may also be terminated if the client's needs are outside the Consultant’s scope of competence, present a conflict of interest, or if there are issues with untimely payment of fees, chargebacks, or incomplete payments.
Regarding chargebacks and payment security, if the client provides credit card information for payment on their account, the company will be authorized to charge the client's credit card for any unpaid charges on the specified dates. If the client used a multiple payment plan, the company is authorized to make all charges at the scheduled due dates without requiring separate authorization.
The client must not make any chargebacks to the company's account or cancel the credit card provided without the company's prior written consent. If chargebacks occur, the client is responsible for any fees associated with recouping payment and any collection fees related to the chargebacks. Additionally, the client should notify the company in advance if there are any changes to the credit card information provided.
In the event that sessions are canceled, any terminated services or remaining sessions will be donated to a scholarship fund for applicants who cannot afford services but would greatly benefit.
The Client may refuse services or recommendations at any time and can terminate services at their discretion, as participation is voluntary. Refunds of up to 50% of the program cost, minus service fees and taxes, are available upon written request within 14 days of purchase, with written acknowledgment from the Consultant.
We understand that emergencies and unforeseen circumstances can arise, and we will do our best to accommodate your needs while also respecting the time and effort put into preparing for the appointment. Please reach out to us as soon as possible if you need to cancel or reschedule, and we will work with you to find a suitable solution. Thank you for your understanding and cooperation.
Neurodivergent Consultant Services
Please be aware that we create service deliverables based on the information provided by our clients through the questionnaires/forms/surveys sent after receiving payment for the services. Once a questionnaire/form/survey has been submitted, no further changes can be made to the information used to create the service deliverable. Therefore, clients will be ineligible for a refund on any funds paid up to that point. Any outstanding balances owed for the service will become due upon delivery of the deliverable.
For Neurodivergent Consultant, LLC services, including but not limited to; psychoeducational services, consultation, communication, collaboration, coaching, training, professional development, and workshops.
The Consultant may take notes during sessions for progress monitoring. These notes are the sole property of the Neurodivergent Consultant, LLC. We will not modify the standard record-keeping process at the request of any Client. If a Client wishes to obtain a copy of available notes, the request must be submitted in writing. We will retain the Client’s notes for seven years following the termination of the relationship. After the retention period, the records will be securely destroyed to protect the client's confidentiality.
It is outside the Scope of Practice for the Consultant to provide Emergency/Crisis Support and Services, and to advise concerning Psychotherapy, Medical Treatment, Medications, and Legal Advice. If recommendations are made for the Client to consider, it is the responsibility of the Client to consult with an appropriate Licensed Professional. Also, the Consultant cannot complete medical documentation, medical statements or provide opinion statements to outside professionals/agencies.
Our journey together in Neurodivergent Life Coaching is all about you—your unique strengths, challenges, and goals. We’re here to craft strategies that empower you to thrive, whether that means finding balance in your daily life, enhancing job satisfaction, or nurturing relationships. This coaching is deeply personal, focusing on what matters most to you. We might explore areas like personal projects, life balance, work satisfaction, or even how you navigate parenting and family life. Whatever the focus, the process is about finding clarity and direction, tailored specifically to your needs. In our sessions, we'll work collaboratively. I’m here to ask the right questions, listen intently, and help you develop a plan that feels both achievable and inspiring. You don’t need to share everything to benefit from this process—your comfort is key. Our conversations are a safe space, where privacy and confidentiality are always respected, helping you build trust and confidence in the coaching experience.
Privacy
Your use of NeurodivergentConsultant.org is subject to Neurodivergent Consultant, LLC's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.
Your privacy is of utmost importance in our coaching relationship. All information shared during our sessions is kept strictly confidential. This means that anything you disclose—whether it’s about your personal life, challenges, goals, or any other sensitive matter—will remain between the Consultant and Client unless the Client gives explicit permission to share it. We have taken all reasonable and appropriate measures to minimize any confidentiality risks associated with Tele-Consulting/Tele-Coaching services conducted via Zoom or other virtual platforms. There are a few rare exceptions where confidentiality may be legally required to be broken, such as when there is a risk of harm to yourself or others, or if disclosure is required by law. Your trust is foundational to our work together. Rest assured that your privacy is respected and protected, allowing you to engage in the coaching process with confidence and peace of mind.
If you are experiencing an Emergency please contact the local emergency authorities or go to the nearest Hospital.
If you are in need of Crisis Support & Resources I have included some links here:
988 Suicide and Crisis Lifeline - Federal Communications Commission
American Psychological Association - Crisis Hotlines and Resources
PFLAG - LGBTQIA+ Support Hotlines
International Association for Suicide Prevention
Professional Boundaries
Professional Boundaries between the Consultant and Client are of utmost importance to help protect your privacy and maintain the integrity of our coaching relationship. We aim to limit contact on the web with both current and former clients to include but not limited to; Social Media Connections: We do not accept friend requests or initiate connections with clients on any social media platforms. This helps prevent any potential blurring of professional boundaries; Texting and Email: While you may choose to receive text and email reminders for appointments, please be aware that these communication methods are not secure or private. For this reason, we recommend keeping such communications to a minimum. For any confidential matters or urgent communication between sessions, please contact me via telephone; Messaging on Social Media: Please refrain from sending messages via social media platforms like Facebook or LinkedIn/etc. These sites are not secure, and messages can easily be overlooked or compromise your confidentiality. If you need to reach me between sessions, a phone call is the most reliable and private option.
Links to Third-Party Sites/Third-Party Services
NeurodivergentConsultant.org may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Neurodivergent Consultant, LLC and Neurodivergent Consultant, LLC is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Neurodivergent Consultant, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Neurodivergent Consultant, LLC of the site or any association with its operators.
Certain services made available via NeurodivergentConsultant.org are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the NeurodivergentConsultant.org domain, you hereby acknowledge and consent that Neurodivergent Consultant, LLC may share such information and data with any third party with whom Neurodivergent Consultant, LLC has a contractual relationship to provide the requested product, service or functionality on behalf of NeurodivergentConsultant.org users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use NeurodivergentConsultant.org strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Neurodivergent Consultant, LLC that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which, could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Neurodivergent Consultant, LLC or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Neurodivergent Consultant, LLC content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Neurodivergent Consultant, LLC and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Neurodivergent Consultant, LLC or our licensors except as expressly authorized by these Terms.
Neurodivergent Consultant, LLC's Information, Services, and Products
(c)2023, Neurodivergent Consultant, LLC
All rights reserved.
Disclaimer: Neurodivergent Consultant, LLC offers and is not limited to PDA-Affirming, Neurodiversity-Affirming Practices, including Consultation, Collaboration, Coaching, Training, Workshops, Independent Educational Evaluation (IEE), Psychoeducational Services for PreK-12 Institutions, Neurodivergent Life-Coaching, Resources, & Products. However, please note that we are not lawyers and do not provide legal advice or legal services. The information communicated through this website or with Neurodivergent Consultant, LLC represents the opinion of our professionals based on their education and experience. If legal counsel is required, we strongly recommend seeking the advice of a licensed attorney in your area.
International Users
The Service is controlled, operated, and administered by Neurodivergent Consultant, LLC from our offices in the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Neurodivergent Consultant, LLC Content accessed through NeurodivergentConsultant.org in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Neurodivergent Consultant, LLC, its owners, officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Neurodivergent Consultant, LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Neurodivergent Consultant, LLC in asserting any available defenses.
Mediation & Arbitration
All disputes arising out of or in relation to this agreement to provide services/sessions shall first be rendered to mediation, before, and as a precondition of, the initiation of arbitration. The mediator shall be a neutral, third party chosen by agreement of Neurodivergent Consultant, LLC and the Client. The cost of such mediation, if any shall be split equally, unless otherwise agreed upon. In the event that mediation is unsuccessful, any unresolved controversy related to this agreement should be submitted to and settled by binding arbitration in Phoenix, Arizona in accordance with the rules of the American Arbitration Association which are in effect at the time the demand for arbitration is filed. Notwithstanding the foregoing, in the event that your account is overdue(unpaid) and there is no agreement on a payment plan, Neurodivergent Consultant, LLC can use legal means (court, collection agency, etc.) to obtain payment. The prevailing party in arbitration or collection proceedings shall be able to recover a reasonable sum as and for attorney's fees. In the case of arbitration, the arbitrator will determine that sum.
In the event, the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision, shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Neurodivergent Consultant, LLC agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. NEURODIVERGENT CONSULTANT, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
NEURODIVERGENT CONSULTANT, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. NEURODIVERGENT CONSULTANT, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEURODIVERGENT CONSULTANT, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF NEURODIVERGENT CONSULTANT, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Site Termination/Access Restriction
Neurodivergent Consultant, LLC reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Arizona and you hereby consent to the exclusive jurisdiction and venue of courts in Arizona in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Neurodivergent Consultant, LLC as a result of this agreement or use of the Site. Neurodivergent Consultant, LLC's performance of this agreement is subject to existing laws and legal processes, and nothing contained in this agreement is in derogation of Neurodivergent Consultant, LLC's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Neurodivergent Consultant, LLC with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Neurodivergent Consultant, LLC with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and Neurodivergent Consultant, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.
Changes to Terms
Neurodivergent Consultant, LLC reserves the right, in its sole discretion, to change the Terms under which NeurodivergentConsultant.org is offered. The most current version of the Terms will supersede all previous versions. Neurodivergent Consultant, LLC encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Neurodivergent Consultant, LLC welcomes your questions or comments regarding the Terms:
Neurodivergent Consultant, LLC
MB@NeurodivergentConsultant.org
Effective as of August 11, 2023